At Beech Acres Parenting Center, we uncover the natural gifts of children by unleashing the power of parents and caregivers. As a contemporary parenting center, Beech Acres serves over 30,000 people annually through a wide range of services including foster care, kinship care, adoption, behavioral health support in schools, parent coaching and much more. All of our programs are founded in our Natural Strength Parenting™ framework which enables parents to unlock their own potential by building on their unique strengths. For more information, visit www.beechacres.org

Why you will love working at Beech Acres:

Culture That Matters

Intentional. Strength-Based. Mindful.

At Beech Acres Parenting Center we are empowering parents and strengthening kids together. A career at Beech Acres will help you discern your unique purpose, discover and develop your own natural strengths, and learn to be present, fully engaged and accepting in the moment. It’s how we empower our families and it’s how we empower each other.

We're a spirited team that believes in having fun and making an impact in our community and beyond. We’ve built a culture that values our team members’ strengths where we embrace our differences and live the value of Inclusion to all. We believe that cultivating a feeling of belonging among our employees, partners, children and adults in a child’s world begins with a just, equitable and diverse organization. We work towards this through our policies, practices, and our daily personal interaction.  Beyond that, we aspire to influence the systems and communities in which we do our work by providing thought leadership, co-creation, advocacy, and support.

That’s culture that matters.

Our Perks at Work

• At Beech Acres, we take pride in offering you a competitive benefits package, inclusive of base pay, incentives, and other benefits. Your total compensation includes benefits that go beyond wages and are provided to you. Our Perks at Work includes a Bonus Points recognition, Cell Phone Reimbursements, Flexibility in the way that you work, paid leave plans, and best in the city Paid time off plans amongst many others.

• Beech Acres success is dependent upon our people, and our total rewards are designed to create and sustain an environment that encourages and rewards outstanding commitment to client service, personal accountability and the achievement of results. We believe working here offers more value and rewards than just your total compensation. We work in an environment that encourages commitment, spirit and collaboration and we provide outstanding results to our community. We are committed to not only our mission but to your growth and development as an employee and individual.

If you have what it takes and have the heart and passion for helping support families and children, then we invite you to apply to be part of positive change in schools, pediatric offices, workplaces, and our community!

Beech Acres Parenting Center (“The Beech” as we like to call it!) is seeking two (2) Empowerment Services Program Manager's, providing day-to-day oversight and leadership of Empowerment Services' multi-disciplinary functions. Managing staff recruitment, onboarding, training, and implementation to ensure high-quality standards and program development. This is a hybrid position.

LEADERSHIP:

• Serves as manager for empowerment services within WAF and is accountable for team performance of goals, overall performance to goals and staff development.
• Manages financial program elements, including budgeting, check request approvals, and customer contracts.
• Ensures service delivery is provided to families through best and evidenced-based practices and strength-based interventions in alignment with our strategic outcomes and definitions.
• May facilitate team or organizational training based on areas of subject matter expertise.
• Works cross-functionally across With All Families, identifying areas for collaboration, especially in serving families in multiple services.
• Liaisons with support areas to respond to funding requisitions, following agency protocols in planning, and implementing subsequent funding.
• Ability to assist in other tasks/projects requested by management, in addition to being the backup for staff as needed, particularly in instances when there’s a high caseload.
• Works closely with the recruiter to ensure client engagement and maintain a healthy referrals pipeline.
• Provides insight and guidance to agency support areas, identifying high-needs areas and risks as they arise.

SERVICE DELIVERY:

• Engages in health integration and service continuity along with our business partners.
• Ensures staffing and infrastructure are in place to support service delivery for parents, kin children, and families referred. Inclusive of our NSP coaching model, needs assessments, and assisting parents in identifying interventions that promote parent knowledge and skill-building.
• Engage in continuous quality improvement practices routinely to support proof of concept practices.
• Participate in learning and ensure humility, collaboration, authentic dialogue, and solution-focused practices.
• Engage in planning activities to ensure productive implementation of models and enhancements by attending planning meetings, participating in QI projects, collaborating with the implementation team, and conducting rigorous feedback sharing.
• Provide coverage for high-level cases, office support, and other service delivery requirements to provide continuity of care for families.

COMPLIANCE:

• Maintains standards of practice in good standing with state, local, and accreditation requirements.
• Tracks, analyzes and reports key indicators and creates a predictive model of program needed inputs to achieve desired outputs using lean principles.
• Ensures high-quality customer service for parents, children, families, ODJFS/County Services representatives, health centers, and community stakeholders through collaboration and communication.
• Attends and engages in practice and partner meetings (and other meetings, as appropriate).
• Maintain data, certifications, and documentation procedures that are current and accurate per ODMHAS, COA, FCTF, and ODJFS standards to meet utilization requirements and audit thresholds.
• Maintain new and reoccurring contractual agreements per ODMAS, FCTF, ODFJS etc.
• Supports operations staff by ensuring program fidelity and the execution of needed improvement changes by direct reports and direct service professionals.
• Duties are subject to change to meet funders and agency contractual obligations. 

Education and/or Work Experience Requirements:

• Bachelor’s Degree is required, preferably in a Social Services/Human Services area of study + Minimum of 3-5 years of experience meeting the needs of kids and/or families.
• Previous experience in a supervisory or team lead role is preferred.
• Experience in planning and project management.
• Knowledge of child welfare, mental health, community resources engagement and/or population health is preferred.
• Previous experience in a child welfare system setting is preferred.
• Excellent verbal and written communication skills, including effectively communicating with internal and external customers.
• Outstanding ability to build and foster trusting relationships. Strong networker who can engage diverse audiences and meet families where they are. 
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook)
• Must work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Ability to work collaboratively and to engage and motivate teams towards achievement of goals and targets.

Beech Acres is an Equal Opportunity Employer

BAPC provides equal employment opportunities (“EEO”) to all persons, consistent with applicable federal, state and local equal employment opportunity laws prohibiting discrimination based on race, sex, pregnancy, sexual orientation, gender identity, age, disability, genetic information, religion, ancestry, military or veteran status, color, national origin, or any other applicable statutorily protected group status under local, state, or federal law. This applies to all phases of the employment relationship including recruitment, hiring, compensation, advancement, and discipline.